Cyrious Business Analysis

Please spend no more than 10 minutes completing these questions. If you don't know the exact answer, just select your best guess.

Once submitted we will analyze the data and call you to discuss your custom shop analysis.

1.	What is the primary product you produce?		Select One: Large Format Printing Digital Printing Flat Stock Screen Printing Textile Screen Printing Vinyl Signs Vinyl Wraps Electric Signs Custom Fabricated Signs ADA or Architectural signs Routed Signs Other Signs Embroidery Ad Specialties Trophies and Engraving Commercial Printing Reprographics Offset Printing Quick Copy
2.	Please select the secondary products you produce?		None Large Format Printing Digital Printing Flat Stock Screen Printing Textile Screen Printing Vinyl Signs Vinyl Wraps Electric Signs Custom Fabricated Signs ADA or Architectural signs Routed Signs Other Signs Embroidery Ad Specialties Trophies and Engraving Commercial Printing Reprographics Offset Printing Quick Copy None Large Format Printing Digital Printing Flat Stock Screen Printing Textile Screen Printing Vinyl Signs Vinyl Wraps Electric Signs Custom Fabricated Signs ADA or Architectural signs Routed Signs Other Signs Embroidery Ad Specialties Trophies and Engraving Commercial Printing Reprographics Offset Printing Quick Copy
3.	What is the average number of estimates you create each week:
4.	What is the average number of orders you create each week:
5.	What is the average order size (in dollars):
6.	Who does the estimating?		Select One: Owner Production Manager Salesperson Other
	Number of Employees
	Number of concurrent users
7.	How long does it take from the time a customer requests an estimate to the time when the customer receives the estimate (fax, email, etc.)?		Select One: 3-5 days 2 days 1 day Several Hours 1 hour 30 minutes Less than 30 mins 5-10 mins Sometimes we forget
8.	How many times each week do your sales people miss the chance to sell extras, and get extra revenue for them?		Select One: Almost Always Over 50% 20-50% 5-20% Almost Never
9.	What's it worth to win 10% or 20% more of the jobs you estimate each week?
	a.	10% is worth:		each week
	b.	20% is worth		each week
10.	How many re-orders do you have each week?		Select One: 20 10-19 3-9 1-2 None
11.	When a customer re-orders, how long does it take to find their prior order?		Select One: More than 5 days 3-5 days 1-2 days Hours Minutes Seconds
12.	How long does it take to re-price the order and get the new estimate to the customer?		Select One: 3-5 days 2 days 1 day Hours Minutes Seconds
13.	How long does it take to check on the status of an order (or a line item) that's in production?		Select One: 30 mins or more 10-30 mins 5-9 mins Less than 30 secs
14.	How long does it take to make a list of the jobs in production and set the priorities for production for today?		Select One: Currently we cannot do this 1 day 1 hour or more Less than 5-10 mins
15.	How much time is spent re-writing information each week? (taking down the customer's request, creating the estimate, the work order, the invoice, the shipping label, and sending the customer a follow-up thank you letter)		Select One: 30+ hours 20-29 hours 10-19 hours 5-9 hours Less than 5 hours
16.	How many times each week does production have to contact a customer to get more information because the original info on the work order is incomplete?		Select One: 30 or more times 15-29 times 5-14 times 1-4 times Never
Finally please take a few minutes and answer these last 3 very important questions:
17.	What is your company's 3 year goal?
18.	In your business, what are your 3 biggest fears, problems, or concerns?
	1. 2. 3.
19.	What are the 3 biggest things holding your company back from reaching your goal?
	1. 2. 3.