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Basic Training

Before using this resource page:

  • Make sure your company has completed the Setup Steps page
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The Stages of Control Deployment

The Stages of Control Deployment

  • The 5 Stages of Control Deployment.
    • This Power Point explains the 5 main stages of implementing Control in your company.

What's New in Control

Highlights of New Changes and Features in Control 6.x

  • Control 6.1 New Feature Overview
    • Learn About New Features in 6.1

  • Production Mobil App

Highlights of New Changes and Features in Control 5.75

  • Online Payments for Invoices
    • Online Payments is a full cloud-based payment system that allows you to receive payments from your customers from the web and have those payments automatically post to the order in Control.

  • Artwork Proof Approval
    • Artwork Approval is a feature that allows a business' designer to group proof images into groups, then have customers view, comment on, approve, reject, or request changes to these proof images.

Highlights of New Changes and Features in Control 5.7

  • Derived Products Overview Webinar
    • In Depth: This webinar explains the uses of Derived Products and how to configure them within Control.

Highlights of New Changes and Features in Control 5.5

  • Document Managment
    • This video explains Document Management, a new feature on Control 5.5.

  • Domain Login
    • This video explains Domain Login, a new feature in Control 5.5.

  • Employee Password Self-Reset
    • This video explains Employee Password Self-Reset, a new feature on Control 5.5.

  • Estimate to Order Transfer
    • This video explains the new process of converting an Estimate into an Order, on Control 5.5.

  • Distributed Part Usage
    • This video explains Distributed Part Usage, a new feature on Control 5.5.

  • Line Item Due and Proof Date Enhancements
    • This video explains the enhancements made to Line Item Due and Proof Dates, on Control 5.5.

  • Spell Check
    • This video explains Spell Check, a new feature on Control 5.5.

  • Zip Code and Postal Code Lookup
    • This video explains the Zip Code and Postal Code Lookup, a new feature on Control 5.5.

  • YouTube Site verification
    • This is the file to prove we are the same page as our YouTube account

Highlights of New Changes and Features in Control 5.1

  • What's New in Control 5.1
    • This video explains some of the hightlights in Control 5.1.

  • Major Changes and Features in Control 5.1
    • This document will explain some of the major changes and features new in Control 5.1.

  • Division Setup
    • This video explains how to setup Divisions in Control 5.1.

  • Multiple Credit Card Merchant Accounts
    • This video explains how to setup multiple credit card merchant accounts in Control 5.1.

  • Part Setup Unit Tab for Inventory, Display and Additional Units for a Part.
    • This video explains the Units tab in Part Setup in Control 5.1.

Additional Modules

Accounting (A/P Module)

  • Tracking actual labor on a job using an employee's actual wage rate. This uses the Advanced Job Costing Module.
    • This video shows how to setup and use the Advanced Job Costing Module.

  • What is the Accounting Module?
    • This video explains the capabilities of the Full Accounting Module.

  • Receiving material in.
    • This video explains how to receiving materials ordered from a purchase order.

  • Creating a bill.
    • This video explains how to create a new A/P bill in Control.

  • Paying a bill.
    • This video explains how to pay bills and print checks in Control.

  • Reconciling a bank account.
    • This video explains how to reconcile your bank accounts in Control.

  • Managing A/P's.
    • This video explains how to manage your Accounts Payables by using dashboards and reports in Control.

  • Accounting Module Setup
    • Use this page to work with a consultant to setup the accounting module.

Credit Card Processing

  • The Credit Card Module
    • This video explains what the Credit Card module in Control is.

  • Credit Card Module - Benefits
    • This pdf lists the benefits of using the Credit Card module in Control.

  • Credit Card Module - Reports and Requesting Assistance
    • This video gives you an overview of credit card processing reports and information on how to request assistance.

  • Credit Card Module - Contact Capital Q within the US.
    • This document gives you the contact information for Cyrious' dedicated representative at Capital Q.

  • Credit Card Module - Contact NXGen within the Canada.
    • This document gives you the contact information for Cyrious' dedicated representative at NXGen.

  • Online Payments for Invoices
    • Online Payments is a full cloud-based payment system that allows you to receive payments from your customers from the web and have those payments automatically post to the order in Control.

Inventory

  • Inventory: Tracking , when it's increased/decreased, inventory reports.
    • In Depth: This video explains how the Inventory module is used in Control.

  • Inventory Module
    • This video explains how the Inventory Module is used in Control

Payroll & Advanced Job Costing

  • Tracking actual labor on a job using an employee's actual wage rate. This uses the Advanced Job Costing Module.
    • This video explains how you can track actual labor cost on a job using an employee's actual wage rate. This feature requires the Advanced Job Costing Module.

  • Setting Up & Using Payroll Module
    • This video explains how to setup and use the Payroll Module in Control.

Production Terminal

  • Production Terminal: Who is it Designed for? How is it Used?
    • In Depth: This video explains in depth how to use the Production Terminal module.

  • Tracking actual labor time on a job with the Production Terminal Module.
    • This video explains how to use the Production Terminal Module.

  • Production Terminal: Benefits
    • This pdf lists the benefits of using the Production Terminal module in Control.

Webview

  • Webview Module.
    • This video explains how the Webview Module is used.

AvaTax Module

  • AvaTax Module
    • This video explains what the AvaTax module in Control is.

  • AvaTax Module - Benefits
    • This pdf lists the benefits of using the AvaTax module in Control.

  • AvaTax Module - Brochure
    • This pdf briefly lists the advantages of using AvaTax with Control.

  • AvaTax Module - Contact Avalara
    • This link gives you the contact information for Cyrious' dedicated representative at Capital Q.

In Depth Training Videos

In Depth Training Videos for Control 5.6T & Later

  • Online Payments Overview Webinar
    • In Depth: This webinar explains how to enable your customers to pay you online.

  • Macros Overview Webinar
    • In Depth: This webinar explains various types of Macros and how to create each.

  • Pricing Overview Webinar
    • In Depth: This webinar explains how to fine tune your pricing.

  • Dashboards Overview Webinar
    • In Depth: This webinar explains how to create, modify and share different dashboards with various instruments.

  • Shipping Overview Webinar
    • In Depth: This webinar explains how to utilize the shipping tab on orders, shipment explorer and link shipments to FedEx Ship Manager and UPS Worldship.

  • Sales & Marketing Overview Webinar
    • In Depth: This webinar explains they types of customer data you can capture for sales and marketing purposes, how to follow up on sales calls, manage activities and more.

  • Document Management Overview Webinar
    • In Depth: This webinar explains the uses of Document Mangagement, how to set up folders and add files to each.

  • Derived Products Overview Webinar
    • In Depth: This webinar explains the uses of Derived Products and how to configure them within Control.

  • Production Scheduling Overview Webinar
    • In Depth: This webinar explains how to use the Schedule Tab, Production Tab and Activity Manager to schedule jobs within Control.

  • Posting Actual Part Usage in Control Overview
    • In Depth: This webinar explains how to post actual usage for job costing and inventory.

  • Activity Manager & CyrCalendar App Overview
    • In Depth: This webinar explains how to connect your Activity Manager data to the CalendarApp to create, modify, update and delete activities form any mobile or web browser.

  • Purchase Orders Overview
    • In Depth: This webinar explains how to create and receive items on a PO. Plus, make entering PO's faster by using Catalog Items.

  • CRM Advanced Explorer Overview
    • In Depth: This webinar explains how to lookup companies/contacts based on several criteria. Export customized lists of contacts who you want to send email marketing messages to.

  • Selection Lists Overview Webinar
    • In Depth: This webinar explains how to use selection lists for faster estimating and part setup. Learn how to create normal selection lists along with dynamic parts and lists.

In Depth Training Videos Added in 2012 - 2013

  • Configuring Email, signatures, and using mail-merge fields.
    • In Depth: This video explains how to configure Control's email settings.

  • New Company Entry.
    • In Depth: This video explains how to create new companies in Control.

  • Estimate Entry: Create an Estimate from Start to Finish. (14 mins)
    • In Depth: This video explains in detail how to create an estimate.

  • Progress Billing: Receive payments throughout the duration of larger jobs.
    • In Depth: This video explains how to invoice a client for a percentage of the overall invoice that you wish to bill, referred to as progress billing.

  • Recurring Orders: How to setup for use as templates for reoccurring invoices.
    • In Depth: This video explains recurring orders, how they are created and used to create recurring orders for your customers.

  • Product Layouts: How to customize the way the data displays on estimates, invoices and work orders.
    • In Depth: This video explains how to modify the product layouts which determine which product level information is displayed on the estimate/invoice and work order.

  • Pricing Plans: How to setup pricing plans to charge differently for the exact same product.
    • In Depth: This video explains how to create and use Pricing Plans to adjust pricing for different customer groups.

  • Customer Credits, Credit Memos, and Refunds: How to easily issue each.
    • In Depth: This video shows how to handle customer credit, credit memos, and how to process a refund.

  • PO Misc Line Item: How to Link a Misc Item to a PO.
    • In Depth: This video explains in depth how to create a purchase order and link the purchase order to the job that you're ordering the materials for.

  • Receiving Materials: How to receive materials.
    • In Depth: This video explains how to receive materials with or without the full accounting module.

  • Selection Lists: How dependent lists can make entering orders easier.
    • In Depth: This video explains how to establish dependent lists where the options for one list are filtered based on the options selected in another list.

  • Explorer & Sub-Explorer.
    • In Depth: This video explains in depth the search feature in Control that's called 'Explorer'.

  • Security Rights: Assigning certain rights to employees and the effect it has on users.
    • In Depth: This video explains how to set up configure Security Rights on Employees and the effect it has on users.

  • Dashboards: How to create and customize.
    • In Depth: This video shows how to use commonly used dashboard instruments. It also demonstrates how to pull an advanced query's results into a dashboard instrument. The video also explains how dashboards can work together.

  • Dashboards: How they integrate with advanced queries, creating a dashboard from scratch, and review of popular instruments.
    • In Depth 2: This video shows how to use commonly used dashboard instruments. It also demonstrates how to pull an advanced query's results into a dashboard instrument. The video also explains how dashboards can work together.

  • Modifiers: How to create modifiers to change cost, pricing, and product layouts.
    • In Depth: This video explains in depth how modifiers can be used to affect costing, pricing, and product layouts in Control.

  • Stations: Tracking and Managing Jobs.
    • In Depth: This video explains in depth how to use stations to track and manage jobs.

  • Inventory: Tracking , when it's increased/decreased, inventory reports.
    • In Depth: This video explains how the Inventory module is used in Control.

  • Querying Your Data using the Advanced Explorer.
    • In Depth: This video explains how to use the advanced explorer to query all the data you have captured within Control.

  • Creating Macros to automate email responses and notifications.
    • In Depth: This video explains how to create macros to send automated emails for followup of estimates and notifications.

  • Shipping Tab: How it integrates w/ FedEx and UPS, Learn to import lists of addresses.
    • In Depth: This video explains how the Shipping tab on orders and estimates integrate with FedEx Ship Manger and UPS WorldShip. It also goes over importing shipping addresses.

  • UDFs: How to track additional company, customer, and transaction information by using UDFs.
    • In Depth: This video explains in depth what UDF's are, how they can be used, and the importance of them.

  • Reports: How to Customize a Standard Report to give you the Information you Need.
    • In Depth: This video explains how to customize the standard reports in Control to give you the information you need.

  • Production Terminal: Who is it Designed for? How is it Used?
    • In Depth: This video explains in depth how to use the Production Terminal module.

Control Installation and Program Settings

Control Installation and Program Startup

  • Installing Control on a Client PC
    • This video explains how to install Control onto a PC

  • Installing Control on a Client PC
    • This pdf explains how to install Control onto a PC

  • Starting the SSLIP
    • This video explains how to turn on the SSLIP, a program that needs to be running for Control to function.

Other Control Setup

  • Configuring Email, signatures, and using mail-merge fields.
    • In Depth: This video explains how to configure Control's email settings.

  • Blue Fields, Column Chooser, & Right Click.
    • This video explains what blue fields are, how to use the column chooser in Explorer, and some of the uses of right-clicking.

  • System Settings.
    • This video explains some of the options in System Setup.

  • System Settings and User Options.
    • This video explains how to configure Control's settings to work for you.

Printer Settings

  • Changing your default printer
    • This video explains how to change your default report printer for Control.

  • Options for Printing & Previewing reports
    • This video details some of the options for printing and previewing reports.

Tips for Speed

  • Use preset Dashboards
    • This video explains how to use preset dashboards to cut down on wasted time.

  • Creating your own personal dashboard.
    • This video explains how to create a personal dashboard and set it as your default dashboard.

  • Making sure that your PC is up to spec.
    • This video explains how to verify that your PC is up to spec.

Creating Companies

Creating Companies

  • New Company Entry.
    • In Depth: This video explains how to create new companies in Control.

  • Add a New Company.
    • This video explains how to create a new company record in Control.

  • Capturing payment info for a contact.
    • This video explains how to capture payment info for a contact.

  • Using Flags to improve estimating.
    • This video explains how Flags can be used to alert users to special instructions or important information.

Managing Client and Prospect Information in Control

  • Active, Prospects vs. Clients.
    • This video explains the differences between clients, prospects, and vendors in Control and the difference between active and inactive companies and contacts.

  • Document Management Advanced Fetures
    • This page explains how Document Management works and how to create internet shortcuts for it.

Creating Estimates, Orders, and Service Tickets

Creating Estimates, Orders, Service Tickets, and Purchase Orders

  • Progress Billing: Receive payments throughout the duration of larger jobs.
    • In Depth: This video explains how to invoice a client for a percentage of the overall invoice that you wish to bill, referred to as progress billing.

  • Recurring Orders: How to setup for use as templates for reoccurring invoices.
    • In Depth: This video explains recurring orders, how they are created and used to create recurring orders for your customers.

  • Creating Macros to automate email responses and notifications.
    • In Depth: This video explains how to create macros to send automated emails for followup of estimates and notifications.

  • Using the Help screens in OOB v2.
    • This video explains how to use the help screens in Control OOB v2.

  • Creating an Estimate or Order.
    • This video explains how to create an estimate or order

  • Editing & Voiding Orders and Payments.
    • This video covers the process of editing an existing order, voiding an order and payments and the financial implications of this action.

  • Estimate Entry: Create an Estimate from Start to Finish.
    • In Depth: This video explains in detail how to create an estimate.

  • Creating a Service Ticket.
    • This video explains how to create a service ticket.

  • Overriding a price on a line item.
    • This video explains how to override a price on a line item.

  • Checking the estimated profit margin on an Estimate (uses a hidden feature in OOB v2).
    • This video explains how to check the estimated profit margin on an estimate in OOB v2.

  • Emailing Estimates and Invoices.
    • This video explains how to setup your email options and how to email estimates and invoices out of Control.

  • What are Line Items and Child Line Items?
    • This video explains the difference between parent and child line items.

  • Converting an Estimate to an Order.
    • This video explains 2 ways to convert an estimate to an order.

  • Using variations with Estimates.
    • This video explains what a variation is, how to add them to an estimate, and how to convert an estimate with multiple variations to an order.

  • Entering a Payments and Deposits
    • This video explains ways to enter a payment and deposits.

Handling Refunds and Customer Credits

  • Customer Credits, Credit Memos, and Refunds: How to easily issue each.
    • In Depth: This video shows how to handle customer credit, credit memos, and how to process a refund.

  • Scenario 1 - A customer returns part of the order and wants a refund on just that one line item, however is keeping the other items.
    • This video shows how to give the customer a refund for part of an order. 2 different ways to do this are shown.

  • Scenario 2 - A customer returns part of the order and wants the money for that item placed on their customer account as a credit, however is keeping the other items.
    • This video shows how to refund part of an order and put the money on the customer's record as credit which can be used on future orders.

  • Scenario 3 - A customer returns an entire order, they paid with a credit card and would like the money refunded on their credit card.
    • This video shows how to refund an entire order by putting the money back on the customer's credit card.

  • Scenario 4 - A customer has a credit that should no longer have a credit, and the user doesn't know how to best remove it from the system. (What impacts on the reports will this removal cause? How do I verify if this is a legitimate credit?)
    • This video shows how to remove a customer's credit balance from Control.

Managing the Estimating Process

  • Pricing Plans: How to setup pricing plans to charge differently for the exact same product.
    • In Depth: This video explains how to create and use Pricing Plans to adjust pricing for different customer groups.

  • Following up on outstanding Estimates.
    • This video outlines the process for how to identify which estimates are in which statuses by use of the explorer.

  • Evaluating your success in winning Estimates.
    • This video shows a report used to analyse what percentage of written estimates are converted to orders vs being voided or lost. Percentages, total prices, and average prices are also shown.

  • Change the Display Name on an Estimate and Invoice.
    • This video explains how to provide an alternate product name that shows only on estimates and invoices.

  • Manage your Estimates with Stations.
    • This video explains how to manage your estimates using stations.

  • Using Stations to oversee an Estimate.
    • This video explains how to manage your estimates using stations.

  • Overriding the Tax Status when entering an order.
    • This video explains how to change the default Tax Class on an individual order or estimate

  • Using Pricing Levels.
    • This video explains how to create and use Pricing Levels.

  • Using Promotions.
    • This video explains how to create and use Promotions.

  • Pricing Levels, Promotions, Lookup Tables, and Discount Tables: What's the difference and when to use each.
    • This video explains the differences between the 4 main ways to discount estimates and orders - Pricing Levels, Promotions, Lookup Tables, and Discount Tables. It also explains how to create each of these discount types.

  • Setting a minimum order amount.
    • This video explains how to set a minimum dollar amount for all estimates and orders.

  • Setting a minimum deposit reminder.
    • This video explains how to set a reminder to post a minimum deposit amount on all orders.

  • Activity Manager: How to schedule and track correspondence with customers. (18 mins)
    • This video explains how to schedule and track correspondence with customers.

  • Artwork Proof Approval
    • Artwork Approval is a feature that allows a business' designer to group proof images into groups, then have customers view, comment on, approve, reject, or request changes to these proof images.

Order Fulfillment (OOB v2.68)

  • Create a part for Finished Inventory.
    • This pdf explains how to create a finished good inventory part.

  • Retrieve a part from Finished Inventory.
    • This pdf explains how to retrieve (or sell) a part from finished goods inventory.

  • Tracking your part in Finished Inventory.
    • This pdf explains how to track the inventory on finished good parts.

  • Finished Inventory by PO Report.
    • This video explains how to track the inventory on finished good parts.

Purchase Orders

  • PO Misc Line Item: How to Link a Misc Item to a PO.
    • In Depth: This video explains in depth how to create a purchase order and link the purchase order to the job that you're ordering the materials for.

  • Creating a Purchase Order (PO).
    • This video explains how to create purchase orders in Control.

Setting the default print options for your:

  • Product Layouts: How to customize the way the data displays on estimates, invoices and work orders.
    • In Depth: This video explains how to modify the product layouts which determine which product level information is displayed on the estimate/invoice and work order.

  • Estimate - Print Options
    • This video explains the different report options for your estimates in detail.

  • Work Order and Service Work Order.
    • This video explains the different report options for your work orders and service work orders.

  • Invoice - Print Options
    • This video explains the different report options for your invoices.

Searching for Estimates, Orders, Customers, etc.

Using Explorer to Find Companies, Orders, Estimates, etc.

  • Explorer & Sub-Explorer.
    • In Depth: This video explains in depth the search feature in Control that's called 'Explorer'.

  • Querying Your Data using the Advanced Explorer.
    • In Depth: This video explains how to use the advanced explorer to query all the data you have captured within Control.

  • Using the Explorer.
    • This video explains the search feature in Control that's called 'Explorer'.

  • Explorer tips.
    • This video shows some helpful tips to be used in Control's Explorer featuare.

  • Shipping Explorer.
    • This video explains how to use the Shipment Explorer screen to view a listing of all shipments entered into Control.

Managing Employees

Managing Employees (Time Clock, Activity Manager, Employee related reports)

  • Security Rights: Assigning certain rights to employees and the effect it has on users.
    • In Depth: This video explains how to set up configure Security Rights on Employees and the effect it has on users.

  • Activity Manager: How to schedule and track correspondence with customers. (18 mins)
    • This video explains how to schedule and track correspondence with customers.

  • Add a New Employee
    • This video explains how to add new employees in Control.

  • Setting up Security Rights
    • This video explains how to set up Security Rights and link them to Employees..

  • Using the Time Clock.
    • This video explains how to use the Time Clock feature in Control.

  • Using the Time Clock reports.
    • This video explains how to use the Time Clock reports.

  • Adjusting Time Clock entries.
    • This video explains how to adjust Time clock entries.

  • Production Labor: Associating to an order, clocking in/out and on/off of parts and stations. (10 mins)
    • This video explains how to associate labor to an order, clock in and out and off and on parts and stations.

  • Shared User Feature
    • This video explains the Shared User login feature.

Dashboards

Dashboards - General Dashboard related items, would also include videos from other sections like production.

  • Dashboards: How to create and customize.
    • In Depth: This video shows how to use commonly used dashboard instruments. It also demonstrates how to pull an advanced query's results into a dashboard instrument. The video also explains how dashboards can work together.

  • Dashboards: How they integrate with advanced queries, creating a dashboard from scratch, and review of popular instruments.
    • In Depth 2: This video shows how to use commonly used dashboard instruments. It also demonstrates how to pull an advanced query's results into a dashboard instrument. The video also explains how dashboards can work together.

  • Using preset dashboards.
    • This video explains how to different default dashboards that come preloaded in Control.

  • Creating your own personal dashboard.
    • This video shows a brief overview of some of the most commonly used dashboard instruments. It also explains the dashboard options that are common among all dashboards.

  • Using UDF's in Dashboards.
    • This video explains how to use the Company UDF instrument in Dashboards

  • Setting up Shipping Dashboards.
    • This video explains how to set up dashboard to monitor shipments using the various Shipment Instruments.

  • Production dashboards
    • This video explains how to use the 2 production dashboards - Post Part Usage Cards and Production - Real-Time.

  • Dashboards Overview Webinar
    • In Depth: This webinar explains how to create, modify and share different dashboards with various instruments.

Pricing and Costing in Control

Add-On's (aka Modifiers)

  • Modifiers: How to create modifiers to change cost, pricing, and product layouts.
    • In Depth: This video explains in depth how modifiers can be used to affect costing, pricing, and product layouts in Control.

  • Creating a User Add-on.
    • This video explains how to create modifers.

  • User Add-ons: Add to or remove from a pricing form.
    • This video explains how to create and sort modifiers.

  • Add a modifier to change print options.
    • This pdf explains how to alter what shows in your product layouts with modifiers.

Advice to consider

  • Area Based pricing, Cost Based pricing, and Costing.
    • This video explains the differences between Area Based Pricing, Cost Based Pricing, and Table Based Pricing. It also explains what costs are compared to prices.

  • Understanding Area Based pricing.
    • This video explains the concept behind area based pricing.

  • Understanding Cost Based pricing.
    • This video explains the meaning of cost based pricing.

  • Understanding Costing.
    • This video explains the concept behind cost in Control.

Hidden Features on the Pricing Forms in OOB v2

  • Pricing Method.
    • This video explains how to turn the option on to switch between different pricing methods in Control.

  • Default Pricing Method.
    • This video explains how to set the default Pricing Method for all products.

  • Sets of Originals & Total Quantity.
    • This video explains how to switch between using just a Quantity option and a Sets and Originals option.

  • Reverse Sizes W x H . (OOB v2.69)
    • This video explains how to switch between showing Width x Height and Height x Width.

  • Margin and Unit Cost.
    • This video explains how to turn the option on to allow you to see margin and unit cost information on each line item.

  • Manually Adjusting Scrap in Roll Prints.(OOB v2.50)
    • This video explains how to manually adjust roll material scrap area.

  • Sheet Usage.
    • This video explains how to turn the option on to be able to specify a custom sheet size.

  • Cut Style.
    • This video explains how to turn the option on to be able to specify a substrate cut style.

  • Show Layout on Work Orders.
    • This video explains how to display print and mounting layout information on work orders.

  • Default Shipping Days Due.
    • This video explains how to set the number of days prior to the order's due date for the shipping due date to default to.

Pricing, Costing, and Product Setup

  • Selection Lists: How dependent lists can make entering orders easier.
    • In Depth: This video explains how to establish dependent lists where the options for one list are filtered based on the options selected in another list.

  • Blue, red and black part UDF tabs.
    • This video explains the difference between the red, blue, and black part UDF's (User Defined Fields).

  • Adding a new Material Category.
    • This video shows how to create a new material category. It also shows how to create a new part under the new part category.

  • Adding a new material.
    • This video explains how to create a new material part by using the Adjust Part Information Screen.

  • Add new equipment.
    • This video explains how to create a new equipment part by using the Adjust Part Information Screen.

  • Misc Finishing Options.
    • This video shows how to create new Misc Finishing parts in Control.

  • Changing the quick finishing percentages.
    • This video explains how to set the default Quick Quote Finishing price increase percentages.

  • Changing the default screenprint values.
    • This video explains how to set the default Screenprint ink fill percentages.

  • Changing the default cut vinyl values..
    • This video explains how to set the default cut vinyl fill percentages.

  • Creating Alternate Consumption Units for a Part.
    • This video explains how to create a alternate unit for purchasing materials.

  • Set Default Display Unit for a Part.
    • This video explains how to setup a display unit for a part. This can be helpful if you want to inventory a part in rolls but would prefer your work orders show the material needed in feet instead of rolls.

  • Adding New Cut Vinyl's and how the selection list works
    • This video explains how to create a new cut vinyl part. It also explains how to correct your cut vinyl selection list to make sure you are using the correct part when selecting a vinyl color.

  • Adding a discount table for a product.
    • This video explains how to create a new disocunt table. It also explains how to link the new table to a product.

  • Add the function to print a Double Sided - Single Mount sign in the Roll Sign Print product.
    • This pdf explains how to add a Double Sided-Single Mount option to your Roll Sign Print product.

  • Creating your own Quick Products list.
    • This video explains how to setup a list of products that can be used for quick reference, commonly your most sold items. Setting up a quick products list helps to save time by reducing mouse clicks.

  • Derived Products Overview Webinar
    • In Depth: This webinar explains the uses of Derived Products and how to configure them within Control.

Calculator Tools for Estimating Labor and Equipment

Labor Calculator Worksheets

  • Historical Labor Rates by Sales Level
    • The purpose of this guideline is to give you some historical information based on over 40 clients with varying levels of sales. This document is meant as a guideline, Cyrious recommends that you use the labor calculator tool with your cost information to develop your production labor rate for your business.

  • Labor Cost Calculator Overview
    • Watch this short overview video on using the Labor Cost Calculator Worksheets. (21 mins)

  • Labor Worksheet A Payroll
    • The purpose of this worksheet is to estimate the hourly cost for production labor.

  • Labor Worksheet B Accounting
    • The purpose of this worksheet is to provide Employer Paid Taxes & Benefit Costs and Fixed Operating Costs for estimating overhead for jobs using the Last Calendar Year.

  • Labor Worksheet C Calculator
    • The purpose of this worksheet is to enter the Results from Worksheet A and Worksheet B to calculate an Estimated Production Labor Rate.

Equipment Calculator Worksheets

  • Equipment Cost Calculator Overview
    • Watch this video for an overview on using the Equipment Cost Calculator. (17 mins)

  • Equipment Cost Calculator
    • The purpose of this worksheet is to estimate the hourly cost to run each piece of equipment.

v2 - Product Tutorials and Walkthroughs

Billboard Lease:

  • Billboard 1. Part Setup.
    • This video explains in detail how to create billboard parts.

  • Billboard 2. Create Order Templates.
    • This video explains in detail how to create billboard order templates.

  • Billboard 3. Process Batch (Macro).
    • This video explains how to create batch process macros for the billboard product.

Composition/Architectural Signage:

  • Architectural Signs. (OOB v2.69)
    • This video gives a brief explaination of how the Composition/Architectural Sign product works.

  • Composition Signs. (OOB v2.61-v2.68)
    • This video gives a brief explaination of how the Composition/Architectural Sign product works.

  • Composition Signs. (OOB v2.60)
    • This video gives a brief explaination of how the Composition/Architectural Sign product works.

  • Composition Signs: Creating Finished Goods with Compositon/Architectural Signs. (OOB v2.68)
    • This video explains how to create a Finished Goods Inventory part in the Composition/Architectural Sign product.

Cut Vinyl Signs:

  • Cut Vinyl Banners (from roll).
    • This video explains how to use the Cut Vinyl Banners (from roll) product. This product is used when applying cut vinyl to roll banner material.

  • Cut Vinyl Signs: Cut vinyl material utilization.
    • This video explains how the vinyl color selection lists work on the Cut Vinyl products.

  • Cut Vinyl Signs (on Flat Stock).
    • This video explains how the Cut Vinyl Signs applied to flat stock material works.

  • RTA Cut Vinyl (Ready to Apply).
    • This video explains how the RTA Cut Vinyl (Ready to Apply) product works.

  • RTA Cut Vinyl Letters (Ready to Apply).
    • This video explains how the RTA Cut Vinyl Letters (Ready to Apply) product works and also how it differs from the RTA Cut Vinyl product.

  • Vinyl Ready Banners.
    • This video explains how the Vinyl Ready Banners product works.

Design:

  • Design.
    • This video gives a brief explaination of how the Design product works.

  • Color/Retouch (OOB v2.71)
    • This video gives a brief explaination of how the Color/Retouch product works.

Digital Prints:

  • Small Format Prints.
    • This video explains how the Small Format Prints (Digital Copies) product works.

  • Edge Prints.
    • This video explains how the Edge Prints product works.

  • Grand Format Print.
    • This video explains how the Grand Format Prints product works.

  • Mounting OOB v2.50+
    • This video explains how the Mounting product for works.

  • Mounting.
    • This video explains how the Mounting product for works.

  • Flatbed Prints.
    • This video explains how the Flatbed Prints (Rigid Sign Print) product works.

  • Flatbed Prints - Using Auto Rotate and Sheet Usage Options.
    • This video explains how the Auto Rotate option works for flat stock material as well as the Sheet Usage selection list.

  • Wide Format Prints.
    • This video explains how the Wide Format Prints (Roll Sign Print) product works.

  • Wide Format Prints - Roll Sign Print.
    • OOB v2.50+ - This video explains how the Wide Format Prints (Roll Sign Print) product works.

  • Wide Format Prints - Roll Sign Print.
    • OOB v2.0+ - This video explains how the Wide Format Prints (Roll Sign Print) product works.

  • Wide Format Prints - Roll stock material utilization.
    • This video explains how the Auto Rotate option works for roll stock material as well as the options on the Details button.

  • Wide Format Prints - Manually Adjusting Scrap.
    • This video explains how to manually adjust for scrap.

Dimensional Signs:

  • Dimensional Letters (Flat Cut).
    • This video explains how the Dimensional Letters (Flat Cut) product works and also how it differs from the Dimensional Signs product.

  • Dimensional Signs (Flat Cut).
    • This video explains how the Dimensional Signs (Flat Cut) product works.

  • Engraving - 3D Routing.
    • This video explains how the Engraving - 3D Routing product works.

  • Sandblasted Signs.
    • This video explains how the Sandblasted Signs product works.

Displays:

  • Display Rentals.
    • This video explains how the Display Rentals product works.

  • Display Rentals - Rental Return Reports.
    • This video shows how the Display Rentals product works with the 'WIP for Display Rentals' and 'Sales for Display Rentals' report.

  • Display Sales.
    • This video explains how the Display Sales product works.

Electric Signs:

  • Channel Letters and Logos.
    • This video explains how the Channel Letters and Logos product works.

  • Channel Letters and Logos -Quick Quote.
    • This video explains how the Channel Letters and Logos QQ product works.

  • Custom Fabricated Signs.
    • This video explains how the Custom Fabricated Signs product works.

  • Neon.
    • This video explains how the Neon product works.

  • Directory Cabinet.
    • This video explains how the Directory Cabinet product works.

  • Pylons.
    • This video explains how the Pylon product works.

  • Sign Cabinets.
    • This video explains how the Sign Cabinet product works. This product is used to price custom cabinets and extruded cabinets.

  • Sign Cabinets - LEDs and Message Boards
    • This video explains how the LED and Message Board tabs work in the Sign Cabinet products.

  • Sign Cabinets - Kits.
    • This video explains how the Sign Cabinet product works. This product is used to price extruded cabinets.

  • Sign Cabinets - Quick Quote.
    • This video explains how the Sign Cabinet QQ product works. This product is used to price custom cabinets and extruded cabinets.

  • Sign Face.
    • This video explains how the Sign Face product works.

Miscellaneous:

  • Die Cut.
    • This video explains how the Die Cut product works.

  • Finished Goods with Screenprint Signs.
    • This video explains how to create finished goods inventory within the Screenprint Signs product.

  • Finished Goods with Composition/Architectural Signs.
    • This video explains how to create finished goods inventory within the Composition/Architectural Signs product.

  • Misc.
    • This video explains how the Misc product works.

  • Misc - How to configure a cloned Misc pricing form to price by pricing list.
    • This video explains how to customize the Misc. product to calculate prices based on a selection list.

  • Misc - How to configure a cloned Misc pricing form to price by part using dynamic list.
    • This video explains how to customize the Misc. product to calculate prices based on a cost plus pricing method.

Offset Printing:

  • Printing - Offset / Digital
    • This video explains how the Printing - Offset/Digital product works.

  • Printing - Offset / Digital - Offset Bindery
    • This video explains how the Bindery and Folding options in the Offset/Digital Priting product works.

  • Printing - Offset / Digital - Offset Options
    • This video explains how the different options in the Offset/Digital Priting product works.

Outsource:

  • Outsource
    • This video explains how the Outsource product works.

  • Outsource - Price using a price list or by inventoried parts.
    • This video explains how to utilize the Outsource product to price via defined price list or using inventoried parts.

Photography:

  • Photography.
    • This video explains how the Photography product works.

Posts / Frames / Hardware:

  • Finishing Hardware.
    • This video explains how the Finishing Hardware product works.

  • Frames or Stakes.
    • This video explains how the Frames or Stakes product works.

  • Post
    • This video explains how the Post product works.

Process Printing:

  • Process Printing
    • This video explains how the Process Printing product works.

Reprographics:

  • Reprographics - Roll
    • This video explains how the Reprographics - Roll product works.

  • Reprographics - Sheet
    • This video explains how the Reprographics - Sheet product works.

Screenprinting:

  • Screenprint Signs.
    • This video explains how the Screenprint product works.

  • Screenprint Signs - Creating Finished Goods with Screenprint Signs.
    • This video explains how to create finished goods inventory within the Screenprint Signs product.

  • Screenprint - (Table).
    • This video explains how the Screenprint - Table product works.

Service and Install:

  • Display Installation.
    • This video explains how the Display Installation product works.

  • Electric Sign Installation.
    • This video explains how the Electric Sign Installation product works.

  • Electric Sign Maintenance Agreement.
    • This video explains how the Electric Sign Maintenance Agreement product works.

  • Electric Sign Service.
    • This video explains how the Electric Sign Service product works.

  • Installation of Non-Electric Signs.
    • This video explains how the Installation of Non-Electric Signs product works.

  • Service of Non-Electric Signs.
    • This video explains how the Service of Non-Electric Signs product works.

  • Site Survey.
    • This video explains how the Site Survey product works.

  • Vehicle Graphic Install.
    • This video explains how the Vehicle Graphic Installation product works.

  • Vehicle Graphic Warranty.
    • This video explains how the Vehicle Graphic Warranty product works.

Shipping & Subcontract:

  • Shipping.
    • This video explains how the Shipping product works.

  • Subcontract.
    • This video explains how the Subcontract product works.

Textile:

  • Textile
    • This video explains how the Textile product works.

  • Textile - Digital Printing - Detailed Image Quote tool
    • This video explains how the textile's Digital Printing product works.

  • Textile - Embroidery
    • This video explains how the textile's Embrodiery product works.

  • Textile - Heat Transfer / Dye Sub
    • This video explains how the textile's Heat Transfer/Dye Sub product works.

  • Textile - Misc Textile Add-ons
    • This video explains how the textile's Misc Add-On's product works.

  • Textile - Packaging
    • This video explains how the textile's Packaging product works.

  • Textile - Screenprinting - Detailed Image Quote
    • This video explains how the textile's Screenprint - Detail Image Quote product works.

  • Textile - Screenprinting - Quick Quote
    • This video explains how the textile's Screenprint - Quick Quote product works.

  • Textile - Sewing
    • This video explains how the textile's Sewing product works.

  • Textile - Sewn Applique
    • This video explains how the textile's Sewn Applique product works.

  • Textile Table Setup (different than most product setup above)
    • This video explains how to setup table based pricing for the Textile product.

Vehicle Wraps:

  • Vehicle Wraps.
    • This video explains how the Vehicle Wrap product works.

  • Vehicle Wraps - Quick Quote.
    • This video explains how the Vehicle Wrap - Quick Quote product works.

  • Vehicle Wraps - Detailed Quote.
    • This video explains how the Vehicle Wrap - Detailed Quote product works.

v3 - Product Tutorials and Walkthroughs

Basic Setup Overview

  • Overview of Order Entry
    • This video will explain how order entry works in v3.

  • How Processes work together in Products
  • Adding Machine and Labor Parts
    • This video explains how to add machine and labor parts.

  • Adding Material Parts
    • This video explains how to add material parts.

  • Setting up Templates, Pricing Methods and Processes
    • This video explains how to setup templates, pricing methods and processes.

  • Differences between Cost Based and Area Based Pricing
    • This video explains the different pricing methods in Control.

Product Videos

  • Digital Prints, Reprographics and Small Format Prints
    • This video will explain the Digital Print product.

Managing Orders & Production

Creating Part Usage Cards

  • Creating a Part Usage Card to enter actual labor, material and equipment time used.
    • This video explains how to create part usage cards to enter actual labor, material, and equipment time and costs.

  • Posting Usage Cards: How they are essential for tracking actual costs.
    • This video explains how to create part usage cards to enter actual labor, material, and equipment time and costs.

  • Voiding Part Usage Cards
    • This video explains how to void a part usage card.

  • Analyzing actual vs. estimated job costs.
    • This video explains how to use our standard reports to track your estimate vs actual job costs.

Managing Inventory in Control

  • Receiving Materials: How to receive materials.
    • In Depth: This video explains how to receive materials with or without the full accounting module.

  • Inventory: Tracking , when it's increased/decreased, inventory reports.
    • In Depth: This video explains how the Inventory module is used in Control.

  • Transferring Inventory between Warehouses.
    • This video explains how to transfer inventory between multiple warehouses.

  • Schedule Equipment and Labor
    • This video explains how to schedule equipment and labor time in Control.

  • Tracking actual labor on a job using an employee's actual wage rate. This uses the Advanced Job Costing Module.
    • This video explains how you can track actual labor cost on a job using an employee's actual wage rate. This feature requires the Advanced Job Costing Module.

Setting Up Production Stations

  • Stations: Print this list. Default Station list. (OOB v2.69)
    • This pdf lists the default list of production stations available in Control.

  • Stations: Revise the pre-loaded Stations as necessary.
    • This pdf explains how to deactivate stations that won't be used, create new stations, and rename existing stations. It also explains in detail the options available for each station.

  • Stations: Updating your List of Stations.
    • This video explains how to deactivate stations that won't be used, create new stations, and rename existing stations. It also explains in detail the options available for each station.

Tracking Actual Labor Costs

  • Production Labor: Associating to an order, clocking in/out and on/off of parts and stations. (10 mins)
    • This video explains how to associate labor to an order, clock in and out and off and on parts and stations.

  • Tracking actual labor time on a job with the Production Terminal Module.
    • This video explains how to use the Production Terminal Module.

Using Control to Monitor Jobs

  • Setting up Shipping Dashboards.
    • This video explains how to set up dashboard to monitor shipments using the various Shipment Instruments.

  • What's an Order Status? How to change it?
    • This video explains what an order status is, the accounting impact each has, and how to change order statuses.

  • Checking the status of an order.
    • This video explains how to check the status of an order by using the Explorer feature.

  • Locating a job in production.
    • This video explains how to locate a job in production through the use of dashboards and order and/or line item explorers.

  • Finding an Order's production notes.
    • This video explains how to find the production notes on an order.

  • WIP Lists.
    • This video explains how to use the standard WIP reports to track jobs as they move through production.

Using Stations to Track Jobs

  • Stations: Tracking and Managing Jobs.
    • In Depth: This video explains in depth how to use stations to track and manage jobs.

  • Stations: What are they, Order vs Line Item Stations & When to use Which.
    • This video explains the function of stations and the differences between Order and Line Item Stations and their effective uses.

  • Changing Stations in Group Mode.
    • This video explains how to change the line item station and Assigned To fields for more than 1 line item at a time.

  • Updating an Order's Station as it moves through production.
    • This video explains how to update an order's Station as it moves through production.

  • Managing Work In Process.
    • This video explains how to manage WIP orders as they move through production.

Managing Sales & Customer Service

Managing Sales & Customer Service

  • Querying Your Data using the Advanced Explorer.
    • In Depth: This video explains how to use the advanced explorer to query all the data you have captured within Control.

  • Activity Manager: How to schedule and track correspondence with customers. (18 mins)
    • This video explains how to schedule and track correspondence with customers.

  • Scheduling appointments or follow-up calls.
    • This video explains how to schedule appointments and follow-up calls with customers.

  • Tracking sales & customer service efforts.
    • This video explains how to track sales and CSR efforts in Control.

  • Preparing for the next sales call / appointment
    • This video explains how to prepare for the next sales call or appointment by using the Activity Manager in Control.

  • Using Queries to create sales and marketing lists.
    • This video explains how to use advanced queries to create email or mailing lists for sales and marketing purposes.

  • Putting your best sales practices into Control.
    • This video explains how to put your best sales practices into Control.

  • Follow us on Twitter: @CyrSalesTips.
    • Follow us on Twitter!

Setting Up Commissions in Control

  • How to setup commissions: Create a new commission plan, link it to an employee, mark an order sale, preview the commission report.
    • This video explains how to setup commissions for salespeople in Control.

  • Commissions: Different Ways to Handle Commissions in Control.
    • This video explains how to setup commissions for salespeople in Control.

Managing Shipping

Managing Shipping

  • Shipping Tab: How it integrates w/ FedEx and UPS, Learn to import lists of addresses.
    • In Depth: This video explains how the Shipping tab on orders and estimates integrate with FedEx Ship Manger and UPS WorldShip. It also goes over importing shipping addresses.

  • Shipping Explorer.
    • This video explains how to use the Shipment Explorer screen to view a listing of all shipments entered into Control.

  • Setting up Shipping Dashboards.
    • This video explains how to set up dashboard to monitor shipments using the various Shipment Instruments.

  • Shipping Tab one location on one date.
    • This video explains how to using the Shipping tab on orders and estimates to ship all packages to one location at the same time.

  • Shipping Tab one location multiple dates.
    • This video explains how to use the Shipping tab on orders and estimates to ship to one location over multiple days.

  • Shipping Tab multiple locations on one date.
    • This video explains how to use the Shipping tab on orders and estimates to ship to multiple locations on the same day.

  • Importing Addresses.
    • This video explains how to use the Import Addresses feature on the Shipping tab on orders and estimates.

  • Line Item and Shipping Due Date.
    • This video explains how to use line item and shipping due dates in Control.

Creating and Using User Defined Fields (UDF's)

Creating and Using User Defined Fields (UDF's)

  • UDFs: How to track additional company, customer, and transaction information by using UDFs.
    • In Depth: This video explains in depth what UDF's are, how they can be used, and the importance of them.

  • Using UDF's in Dashboards.
    • This video explains how to query on UDF's as well as how to show UDF values in dashboard instruments.

  • What is a UDF.
    • This video explains what a User Defined Field (UDF) is.

  • Adding a UDF.
    • This video explains how to create new UDF's for companies, contacts, or transactions.

  • Advanced UDF Features.
    • This video explains how to use advanced UDF features.

  • Custom Layout for UDF's.
    • This video explains how to create custom layouts for UDF's.

Marketing

Automated Macros in Control

  • Email a customer when an order is marked built.
    • This video explains how to have Control automatically email a customer when an order is marked Built.

  • Schedule a follow-up call for an estimate.
    • This video explains how to have Control automatically schedule a follow-up call for an estimate.

  • Sending Miss You Emails.
    • This video explains how to have Control automatically create Miss You emails.

  • Macros: Creating macros to automate email responses and notifications.
    • This video explains how to create Macros in Control.

Marketing

  • Update the list of Industries.
    • This video explains how to modify the default list of industries in Control. Industries can be used as a way to classify your customers.

  • Update the list of Origins.
    • This video explains how to modify the default list of origins in Control. Origins can be used as a way to classify your customers.

  • Follow us on Twitter: @CyrMktgTips
    • Follow us on twitter for ideas, tips, and tricks relating to marketing for your business.

Financial Reporting and Finances

Closing out

  • How to Closeout in Control.
    • This video explains how to preform a Closeout in Control.

  • How to Closeout in Control & export to Quickbooks - Part 1
    • This video explains how to Closeout in Control & export to Quickbooks

  • How to Closeout in Control & export to QuickBooks - Part 2.
    • This video explains how to Closeout in Control & export to Quickbooks

  • Manually transferring financial info to QuickBooks (auto import instructions are below).
    • This video explains how to manually transfer financial data to Quickbooks.

  • Summary of Closeout Steps.
    • This pdf gives you the summary steps to closing out in Control.

  • Retroactive Closeout for Day, Month, or Year.
    • This pdf gives you the summary steps to retroactively close the day, month or year in Control.

  • Make regular backups by including backups in the daily closeout process.
    • This video explains how to make regular backups by including backups in the daily closeout process.

  • Verifying your backup.
    • This video explains how to verify your backup has successfully been created.

Financial Reporting and Finances

  • Reports: How to Customize a Standard Report to give you the Information you Need.
    • In Depth: This video explains how to customize the standard reports in Control to give you the information you need.

  • Introduction to Changing the Order Status.
    • This video explains provides an introductory explanation on orders and their related statuses.

  • Order Status - financial implications and tracking.
    • This video explains the different accoounting impacts of changing on order's status. It also shows how to change order statuses and which reports can be used to display orders in different statuses.

  • Estimate Analysis Reports: How to gain clarity on how your estimating/prospecting is doing.
    • This video explains some of the common estimate reports that you can utilize to gain an understanding of how your estimating process is working.

  • Using Quick Reports.
    • This video explains how to use the Quick Reports feature in Control.

  • Viewing the A/R's.
    • This video explains how to tracking your Accounts Receivables in Control.

  • Change the message on statements, and print them.
    • This video explains how to change the messages that appear on statements and invoices printed from Control.

  • Financial summary report.
    • This video explains how to use the Financial Summary report to understand your finances.

  • Financial reporting product profits.
    • This video explains how to view your revenue by product in Control.

  • Financial reporting for Managers and Owners.
    • This video explains the different financial reporting options for owners and managers.

  • Adding a bank account to the chart of accounts.
    • This video explains how to create a new bank account in the chart of accounts in Control.

  • Adding a payment method.
    • This video explains how to add a new payment method in Control.

  • Adding a tax class.
    • This video explains how to add a new tax class in Control.

  • Using the Undeposited Funds account with third party accounting software.
    • This video explains how to use the Undeposited Funds account with third party accounting software (ex: QuickBooks, Peachtree, Simply Accounting, etc...).

  • Using the Undeposited Funds account with the Cyrious Control Accounting Module.
    • This video explains how to use the Undeposited Funds account if you have the full Accounting Module.

Transitioning to Control

  • How to transition your A/R's when starting to use Control.
    • This video explains how to move your A/R's from your old accounting software to Control.

  • How to handle sales tax reporting in the month that you transition to Control.
    • This video explains how to handle sales tax reporting in the month that you transition to Control.